- Product and service transformation. We help organisations move from ad hoc delivery to a repeatable way of running products and services. That covers operating models, service design blueprints, and the roles inside and outside the team.
- Platform selection and launch. We support platform evaluations, trade-off decisions, and architectural direction, then product-manage the launch and the rollout across sites and markets.
- AI and automation adoption. We assess where AI and automation will free up capacity, plan the adoption, and help scale it once the first building blocks are in place.
- Systems thinking for products and teams. We look at the product, the team, and the decisions around them as one system. Fix the system and the outputs follow.
- Leadership coaching and workshops. We coach product leaders, managers, and owners, and run workshops on outcomes, roadmaps, user research, and ways of working.
Product transformation for complex, regulated systems
PlusProduct is a consultancy that helps enterprise teams change how their products, services, and platforms work, where the stakes are high and the rules are strict.
What we do
Where we work
We take on the hardest systems problems in sectors where failure is expensive:
- Pharma and life sciences, including global web platforms with strict regulatory, regional, and accessibility needs
- Oil and gas, and wider energy
- High-volume e-commerce and price comparison
- Government and public sector
- Charities and the voluntary sector
- Fintech
How we work
We start by auditing how the work actually happens today, including the people, platforms, and decisions. We then give prioritised recommendations and stay to deliver them, from leadership level down to the team. Engagements are senior-led and sized to the problem.
Where I've built products
What clients said
PlusProduct provided us strategic business support and coaching for the product management team at British Red Cross.
Through workshops, coaching and leadership consultation; PlusProduct enabled us to mature our product approaches.
We engaged PlusProduct initially to consult, and then to product manage the launch of our new global web platform.
We have been so pleased with the outcomes that we have now engaged PlusProduct for further transformation in our regional teams.
I have found coaching to usually be theoretical and fluffy: PlusProduct is the exception to this rule.
Our product team now has clearer direction and the ability to make autonomous decisions for our business.
Even though my background is in product management, I have found the insights to be invaluable.
I have already recommended them to several other founders and hear they've made a significant impact there too.
Case studies
Boehringer Ingelheim
Top 20 pharma company Boehringer Ingelheim: product managing the new web platform
Boehringer Ingelheim is in the top 20 largest pharma organisations in the world.
Read the case study
British Red Cross
The Red Cross, COVID-19 and the government: a PlusProduct case study
The British Red Cross is one of the oldest and largest voluntary organisations in the UK.
Read the case studyAbout the director, Matt Stone
PlusProduct is led by its director, Matt Stone.
- 18 years of building, investing in, and scaling businesses
- VP of Products at GoCompare.com, a £150M brand
- Director at GE Digital, part of the founding launch team for GE's industrial AI platform, and part of a $7BN strategic merger
- Led the technology behind the British Red Cross national volunteer effort during COVID-19, funded by a £4.8M government grant
- Founded Leocycle, a health-tech startup installed in 2 NHS trusts
I've spent 18 years in product, engineering, and transformation.
- GoCompare.com, Vice President. I ran the product team, and we launched products that went from zero to 75,000 users in months.
- GE Digital, Director. I was on the founding launch team for GE's industrial AI and big-data platform.
- GE Energy Systems, engineer. Where I started.
- British Red Cross. I led the technology behind the national volunteer effort during COVID-19.
- Leocycle, founder. Health-tech that detected waterborne bacteria in NHS hospitals, installed in 2 NHS trusts.
I also help run ProductTank Bristol.